Frequently Asked Questions

Ask us anything. If you have a question that is not on the list below, please contact us at hi@risewell.com.

Ingredients

What is Hydroxyapatite?
Hydroxyapatite (HA) is a natural natural mineral that has revolutionized oral care. Your body contains significant amounts of HA, which is also present in your saliva. Hydroxyapatite has become standard in Japan (they get all the good stuff first!), and is increasingly being used in Europe due to the research and studies showing its safety and effectiveness. There is research that shows it is not only safe but also cleans, whitens and supports enamel, naturally. Don’t believe us? Check out the studies on our ingredients page!
What makes RiseWell toothpaste different from other natural toothpastes?
With no harsh chemicals, toxins, and featuring the highest-quality micro and nano-Hydroxyapatite on the market, RiseWell was formulated to promote optimal oral hygiene while also nourishing the oral microbiome, naturally. Other toothpastes include unnecessary, harsh ingredients like foaming agents, preservatives, and other powerful chemicals. RiseWell products contain purposeful ingredients that naturally and effectively support enamel and the oral microbiome.

An oral microbiome and enamel-supportive toothpaste without surfactants, toxic ingredients, and artificials colors or sweeteners. Simple, dentist developed, naturally effective, safe and 3rd party tested - this is the RiseWell Difference.

RiseWell's three co-founders, John and Kori Estrada along with Kori's brother, a dentist and prosthodontist, Dr. Derek Gatta were determined to find a naturally effective and safe way to make oral care. John discovered hydroxyapatite, a biomimetic mineral that had been used in Japan for decades as a naturally effective way to support enamel. From there their mission was mission was simple: To make everyday oral care a naturally effective, powerful step toward whole-body wellness.
Is Nano-Hydroxyapatite (nano-HAp) safe?
At RiseWell, we use the highest quality nano-Hydroxyapatite (nano-HAp) available globally in our toothpaste, which has been deemed safe for consumer goods after 8 years of studies conducted by the European Scientific Committee on Consumer Safety (SCCS) for its rigorous standards. Our nano-HAp undergoes stringent quality control measures, prioritizing your safety with thorough testing and adherence to global guidelines. For more detailed information on our ingredient safety and efficacy, explore our Science page below.
Is hydroxyapatite toothpaste good for kids?
Yes. Hydroxyapatite is a natural mineral that has been used in the Japanese oral care marketing since the 1970's and is commonly used in family oral care routines. Many parents choose it because of its natural efficacy and because it supports an ingredient-first approach that works well in consistent daily brushing habits.
Why do you use hydroxyapatite in your toothpaste?
Hydroxyapatite has been used in oral care in Japan for decades and studies have proven it is safe and naturally effective. Hydroxyapatite is a natural mineral that cleans, whitens and supports enamel. The small hydroxyapatite particles absorb into the cracks and crevices of the teeth/enamel, to support, whiten, and alleviate sensitivity.
What ingredients should I avoid in toothpaste?
Many people avoid ingredients such as:

- SLS and harsh surfactants (often linked to dryness or irritation for some users)

- Artificial flavors or vague “flavor” labels

- Dyes and colorants (cosmetic, not functional)

- Strong whitening abrasives (can feel too intense for daily use for some people)

If you have sensitivities, choosing a simpler, low-foam formula can help.
Tell me more about xylitol and why it is used in RiseWell products?
Xylitol is a naturally occurring sugar alcohol found in many plants and also produced in small amounts by the human body. We use it in RiseWell formulas because it supports a healthier oral environment by making it harder for certain plaque-causing bacteria to thrive, while also adding a gentle, clean sweetness without relying on artificial sweeteners. The amount used in oral care is very small and intended for topical use in the mouth as part of a daily routine.
Are RiseWell products free from harmful ingredients?
RiseWell ingredients are naturally effective, 100% safe to swallow, SLS free, paraben free, and propylene glycol free.
Are RiseWell products that are safe for children?
Yes, all RiseWell oral care products are perfectly safe for children. In fact, you don't have to worry if they swallow some of the natural toothpaste, as hydroxyapatite and the other clean ingredients we use are 100% safe to swallow. We think our products are perfect for a growing family. We even make a toothpaste safe for kids that tastes like cake batter!
Are RiseWell products safe during pregnancy and while breastfeeding?
All of our RiseWell products are safe to use during pregnancy and while breastfeeding.
Are RiseWell products allergen-friendly?
Our manufacturing facility contains products with shea nut butter, macadamia nut, sunflower, and coconut oil. However, we have an allergy segregation protocol that isolates known allergens and prevents cross contamination. Our products are NOT made in the same facility as products containing peanut or peanut bi-products, eggs, dairy or flax. We are also 100% vegan and gluten free. Have a specific allergy you have a question about? Email us at hi@risewell.com.
Are RiseWell toothpastes vegan and gluten-free?
Yes, RiseWell products are gluten free and vegan.
Are RiseWell products tested on animals?
Absolutely not! We love animals.
Is RiseWell made with parabens?
No. All RiseWell products are made without parabens.
Are RiseWell products made responsibly?
Yes, all of our natural oral care products are made to be gluten-free and vegan and neither we, nor our suppliers test on animals.
Do RiseWell products undergo third-party testing for heavy metals?
Yes! RiseWell takes safety seriously, and third-party testing is a core part of our commitment to transparency. Our products undergo frequent independent third-party testing to ensure it meets the highest standards for safety and compliance. We closely monitor and adhere to oral healthcare products and cosmetics safety standards.

Our heavy metals COAs confirm that RiseWell's Heavy Metal levels are far below even the strictest safety thresholds, including California's Proposition 65 (Prop 65) limits. Our Heavy Metals COA results are in ppm and conversions to Prop 65 standards can be found here: https://oehha.ca.gov/proposition-65

Some brands do not test for heavy metals and many do not publicly share their results. At RiseWell, 'following the science' isn't just a phrase. It's our foundation. We rigorously test all of our products at third-party laboratories to ensure they meet the highest standards of safety and to offer you peace of mind and superior health.

If you have any additional questions, please reach out, we're here to answer all your questions!

Product

Is RiseWell recommended by dentists?
Yes. In fact, we have built a Scientific Council comprised of some of the leading Dentists and Doctors in the United States. They are here to help us make sure we have the best and most scientifically-backed products possible, and remain on the leading edge of dental products.
Can all RiseWell toothpastes and flavors be used for children?
All of our mineral toothpastes within the original line and PRO lines contain the same Hydroxyapatite concentrations, the only difference is the flavor. So kids and adults can use both flavors and get the same benefits, safely.
Does RiseWell sell a Varnish?
Yes, RiseWell sells a hydroxyapatite varnish that contains a professional strength formulation of both micro and Nano-Hydroxyapatite. It can be used daily as an advanced step in our oral care routine. See our Hydroxyapatite Varnish page for more information.
Can I use RiseWell toothpaste if I have braces or other dental work?
Yes! We highly suggest it for patients with orthodontic appliances or dental restorations, as it can support enamel, whiten teeth, and reduce sensitivity. Our products are safe for braces, invisalign, veneers, fillings, crowns and implants.
Is RiseWell toothpaste good for sensitive teeth?
RiseWell toothpaste is a great choice for sensitive teeth! Hydroxyapatite has been shown to help with not only support enamel, but also sensitivity in the research.
Does RiseWell toothpaste help overall health?
Yes! Overall health starts in the mouth, and our products are packed with ingredients that promote healthy teeth, soothe gums, reduce inflammation, and control bad bacteria.
What is the Relative Dentinal Abrasivity (RDA) and pH of RiseWell?
RiseWell has an RDA of 85 for our original line of toothpastes, and an RDA of 65 for our PRO Line. The pH of our products is 8, as determined through third-party testing.
Are RiseWell products and packaging BPA-free?
Yes, our products and packaging are BPA, PFAS, and Phthalate-free.
Are your tubes recyclable?
Yes! RiseWell tubes are composed of LDPE plastic (recycle code 4) and the caps are made from PP (polypropylene, recycle code 5). Just cut your tubes in half, rinse, and toss in the recycling bin! ♻️
What’s the proper order for hygiene?
Our co-founder and dentist, Dr. Derek, recommend the following oral care routine for optimal results: 1) floss. 2) Rinse for 30 seconds (with an alcohol-free mouthwash like RiseWell's Balancing Mouthwash). 3) Brush for 2 minutes in light gentle circles with a hydroxyapatite toothpaste (spit and NO rinsing after to allow the hydroxyapatite to have longer contact time on the enamel).
Where are RiseWell products made?
All of our manufacturing facilities are in the United States, except for our Teflon Free Floss, which is made in Italy.
Is RiseWell toothpaste safe for pets?
No. RiseWell toothpaste contains a small amount of xylitol, which can be toxic to dogs. Dogs’ metabolism and lack of appropriate enzymes prevents them from properly digesting xylitol. We use xylitol for flavor and microbiome benefits, but it is not safe to use with pets. If your pet happens to find their way into your toothpaste, contact your Vet or Pet Poison Control immediately (1-800-213-6680).
Are RiseWell products dentist recommended?
Our co-founder, Dr. Derek Gatta, is a dentist and prosthodontist, so absolutely! Additionally, dentists world-wide are using and recommending hydroxyapatite-based toothpastes and suggesting it to patients as a naturally effective oral care alternative.

Subscriptions

How do RiseWell subscriptions work?
To create a subscription, select “Subscribe & Save” instead of “One Time Purchase” when adding RiseWell to your cart. You can also add directly into your subscription box on the Subscription page (hot link to subscription page). Subscriptions will renew every month by default. You may pause, cancel, or change the frequency of your subscription at any time by logging into your account here.
I can’t login to my account to access my subscription?
Go to risewell.com/account. Select “Create Account” and follow the instructions. If you need further help, we've got you! Email us at hi@risewell.com, and we'll help you out.
Can I modify the frequency of my subscription?
Yes, you can modify the frequency with which your subscription renews by logging into your account and clicking “EDIT” next to the line “Ships every 1 Month.”
Do I have to sign up for a subscription?
No, you can select “One Time Purchase” when adding RiseWell to your cart.
How do I change the products in my subscription?
Step 1: Log into your account, and go to "Manage my subscriptions"
Step 2: Pause the current product.
Step 3: Click "Add product"
Step 4: Select your new products, desired quantity, shipping frequency, shipping address and when you'd like the next order to occur. Complete the process by clicking "Add product".

Orders & Shipping

Where does RiseWell Ship?
We ship throughout the USA (50 states + territories), Canada and worldwide!
Which carrier does RiseWell use to ship my order?
We rely on technology to make the best choice to ship your order. Our system will pick the best carrier and service according to the shipping method selected to get your shipment to you as fast as we can. Some of the carriers we use are DHL, Fedex, USPS and UPS.
When can I expect to receive my RiseWell order?
Typically, we fulfill orders within 3 to 5 business days. Standard domestic shipping is usually 4 to 7 business days unless otherwise indicated at checkout (typically extended during peak holiday seasons).
How do I track my order?
You will automatically receive a tracking link by email when your order ships from our warehouse. Please note it can take 24-48 hours for the tracking number to update. It will be emailed to the email address used for your order. If you cannot find any notification emails in your regular inbox, we recommend doing a quick check of your spam folder before reaching out to hi@risewell.com or contacting us via chat (9am-6pm EST, 7 days a week).
Does RiseWell ship to PO Boxes?
Yes, as long as your order has a US and/or Canadian address, we should be able to get RiseWell products right at your door.
Does RiseWell offer Free Shipping?
Yes, we offer free shipping on US orders only with a cart value of $40 and above.
How do I edit my shipping address?
If you notice an error on your shipping address after your order has been placed, please email us at hi@risewell.com with “Urgent - Address change” in the subject line. We will help you out. Make sure to include the correct address on the email, so we are able to send your order to the right place. (No need to email multiple times–even if the order ships out to the original address used. We’ve got your back.)
What is your return policy?
We love the products that we make and think you will, too. If you don’t, let us know so that we can help you return or exchange your products within 30 days of receipt for a full refund. Orders meant for resale or with more than 10 items cannot be returned and/or exchanged.

Safety

Are RiseWell products safe?
Yes. RiseWell products meet all FDA requirements and are manufactured in facilities that meet the FDA’s Current Good Manufacturing Practices (CGMPs).
Is Nano-Hydroxyapatite (nano-HAp) safe?
At RiseWell, we use the highest quality nano-Hydroxyapatite (nano-HAp) available globally in our toothpaste, which has been deemed safe for consumer goods after 8 years of studies conducted by the European Scientific Committee on Consumer Safety (SCCS) for its rigorous standards. Our nano-HAp undergoes stringent quality control measures, prioritizing your safety with thorough testing and adherence to global guidelines. For more detailed information on our ingredient safety and efficacy, explore our Science page below.
How soon can my kids start using RiseWell products?
There are no age restrictions to start using RiseWell products. In fact, we recommend little ones to start using our natural toothpaste as soon as their first tooth erupts. Baby teeth need hydroxyapatite, too! And don’t worry about spitting, hydroxyapatite is completely safe to be ingested!
What happens if I swallow your toothpaste?
There are no added poisons in our products, so you won’t find a warning label on our hydroxyapatite toothpastes like you would on other toothpastes.
Are RiseWell products safe to use while pregnant or breastfeeding?
Yes, our products are absolutely safe for pregnancy, during breastfeeding and for people of all ages!
Are RiseWell products BPA free?
Yes, RiseWell products and packaging are BPA-free.
Are there RiseWell products that are safe for children?
Yes, all RiseWell oral care products are perfectly safe for children. In fact, you don't have to worry if they swallow some of the natural toothpaste, as hydroxyapatite and the other clean ingredients we use are 100% safe to swallow. We think our products are perfect for a growing family. We even make a toothpaste safe for kids that tastes like cake batter!
Can adults use the Kids toothpaste?
While we do have a regular wild mint flavored mineral toothpaste, we also have a kid’s toothpaste that is the same formula, just a different flavor, so it is safe and effective for adults to use as well. The best part is that it tastes just like cake batter!

Hydroxyapatite Varnish

What is Hydroxyapatite Varnish?
RiseWell's Hydroxyapatite Varnish is a professional-strength oral care treatment formulated with micro and Nano-Hydroxyapatite to provide advanced enamel support, reduced sensitivity, and a healthier, whiter smile. It can be used in-office or at home.
How is it recommended to apply RiseWell Varnish?
Think of our varnish as an extra boost of a highly concentrated blend of micro and nano-hydroxyapatite. Because it is biocompatible and non-toxic, use it however you think it will benefit your oral health.

Some options we have come up with to get you started:

- You can use it as a toothpaste replacement on occasion or every night before bed
- You can add a small amount to your toothpaste for extra HA
- You can rub it on your teeth after brushing, or to an area of concern that might need extra care
- You can add it to your dental trays for prolonged contact time
What are the benefits of hydroxyapatite varnish?
Choosing RiseWell's hydroxyapatite varnish is preferred by many providers and patients due to its natural, science-backed properties, clean ingredients, and microbiome support, all while still being effective in terms of enhanced enamel support, desensitization, and whitening.

RiseWell varnish is formulated with a 5% concentration of micro hydroxyapatite plus an 8.5% concentration of Nano-HAp (54.7% nanoXIM CarePaste manufactured by Fluidinova), currently approved by the SCCS in Europe for safety and efficacy.

For dentists and consumers looking for advanced enamel protection, RiseWell's professional strength varnish delivers advanced enamel protection for in-office or at-home use. Our varnish supports enamel, whitens, and reduces sensitivity without toxins. Safe for all ages and ideal for those seeking a clean, naturally effective option.
Can RiseWell Varnish be used at home?
Those with enamel weakness, incipient or early decay (particularly smooth surface or root caries), orthodontic appliances and hardware, orthodontic white spots lesions, areas of chronic tooth sensitivity, hypoplastic enamel, or those wanting an occasional "boost" for prevention can benefit from at-home use applied directly to the areas of concern or in custom trays. For more details, click the 'Instructions' here!
Is this safe to use every day?
Yes! Our formula is natural and made with non-toxic, safe-to-swallow ingredients. Daily use can help enhance enamel support and reduce sensitivity over time.
Can this replace my toothpaste?
It’s designed to complement your toothpaste, not replace it. You can mix it with your daily toothpaste or use it as a booster treatment after brushing for maximum benefits.
Who should use hydroxyapatite varnish?
Ideal for:

Individuals with sensitivity or early-stage decay
Kids and adults prone to cavities
People with braces, aligners, veneers, or crowns
Patients looking for a natural, safe solution
Anyone wanting a white, healthy smile, naturally
How often should I apply it?
Professionals may apply it after each cleaning. At home, using it as much as desired is safe and effective, depending on your needs. Always follow instructions and your dental provider’s recommendations.
Can children use hydroxyapatite varnish?
Yes! Our varnish is safe for kids and adults alike. It’s especially effective for children who are prone to cavities or cannot use other varnish products.
Will this help whiten my teeth?
Yes! Hydroxyapatite helps smooth and rebuild enamel, which can enhance the brightness of your smile naturally, without bleaching agents or abrasives.
Is RiseWell Hydroxyapatite Varnish gluten free, vegan and cruelty free?
Yes, all of our natural oral care products are made to be gluten-free and vegan and neither we, nor our suppliers test on animals.
Is RiseWell Hydroxyapatite Varnish safe to use during pregnancy and while breastfeeding?
All of our RiseWell products are safe to use during pregnancy and while breastfeeding.