Frequently Asked
Questions

Ask us anything. If you have a question that's not in the list below please contact us at: hi@risewell.com

PRODUCTS

Yes. In fact we have built a Scientific Council comprised of some of the leading dentists and doctors in the United States. They are here to help us make sure we have the best and most scientifically-backed products possible, and remain on the leading edge of dental products.

Most natural toothpastes don’t include any ingredients that remineralize your enamel the way that fluoride does in traditional toothpaste. We use hydroxyapatite which has been shown in studies to remineralize your enamel as well as, or even better than, fluoride!

Yes. hydroxyapatite has natural whitening properties. Our toothpaste whitens without the use of harsh peroxides that strip enamel and cause sensitivity!

Absolutely! Hydroxyapatite has natural anti-sensitivity properties.

Hydroxyapatite is a natural mineral that makes up 90% of your tooth enamel and 60% of your bones. You have pounds of this stuff in your body and its floating around in your mouth as you read this. A revolution in oral care, HA has become standard in Japan (they get all the good stuff first!), and is increasingly being used in Europe due to its safety and effectiveness. There is research that shows it is as good or better at remineralizing your teeth than fluoride. Don’t believe us? Check out the studies on our ingredients page!

Yes! Overall health starts in the mouth, and our products are packed with ingredients that promote healthy teeth, sooth gums, reduce inflammation, and control bad bacteria.

Yes, made to be gluten-free, vegan, non-gmo and neither we, nor our suppliers test on animals.

One 4oz tube should last the average user two to three months if used twice per day.

Our full size tube is one the travel size limit because we didn’t want to skimp on how much we give you. We do, however sell a travel size!

All of our manufacturing facilities are in the United States.

Yes, RiseWell is a cruelty-free company. We never test on animals.

No. RiseWell is made without parabens.

ORDERS & SHIPPING

We are USA only at the moment.

On orders of over $30, shipping is free! We acknowledge that no one likes to pay for shipping, but as a young company we aren’t able to offer free shipping on everything (yet!).

We ship out all orders within one to two business days. Your package will arrive 1-7 days after shipping.

You will be sent a confirmation email when you package has shipped. It will contain a tracking number to track your package. Please note, it can take 24-48 hours for your tracking number to enter the system before you can see its progress. But rest assured, it is on its way!

We love the products that we make and think you will, too. If you don’t, let us know so that we can help you return or exchange your products within 30 days of receipt for a full refund.

SAFETY

Yes. RiseWell products meet all FDA requirements and are manufactured in facilities that meet the FDA’s Current Good Manufacturing Practices (CGMPs).

Yes, RiseWell products and packaging are BPA-free.

Yes, RiseWell is perfectly safe for children. In fact, you don't have to worry if they swallow some of it, unlike fluoride toothpastes. We think our products are perfect for a growing family.

Our products are safe to eat, tho we don’t recommend it. There are no poisons in our products, so you won’t find a warning label on them like you would on fluoride toothpastes.