Frequently Asked
Questions

Yes. In fact we have built a Scientific Council comprised of some of the leading dentists and doctors in the United States. They are here to help us make sure we have the best and most scientifically-backed products possible, and remain on the leading edge of dental products.

Most natural toothpastes don’t include any ingredients that remineralize your enamel the way that fluoride does in traditional toothpaste. We use hydroxyapatite which has been shown in studies to remineralize your enamel as well as, or even better than, fluoride!

Yes. hydroxyapatite has natural whitening properties. Our natural toothpaste whitens without the use of harsh peroxides that strip enamel and cause sensitivity!

Absolutely! Hydroxyapatite has natural anti-sensitivity properties.

Hydroxyapatite is a natural mineral that makes up 90% of your tooth enamel and 60% of your bones. You have pounds of this stuff in your body and it’s floating around in your mouth as you read this. A revolution in oral care, HA has become standard in Japan (they get all the good stuff first!), and is increasingly being used in Europe due to its safety and effectiveness. There is research that shows it is as good or better at remineralizing your teeth than fluoride. Don’t believe us? Check out the studies on our ingredients page!

Yes! Overall health starts in the mouth, and our products are packed with ingredients that promote healthy teeth, sooth gums, reduce inflammation, and control bad bacteria.

Yes, all of our natural oral care products are made to be gluten-free, vegan, non-gmo and neither we, nor our suppliers test on animals.

One 4oz tube should last the average user two to three months if used twice per day.

Our full size tube is over the travel size limit because we didn’t want to skimp on how much we give you. We do, however, sell a travel kit that is TSA approved with our fluoride free toothpaste!

All of our manufacturing facilities are in the United States, except for our teflon free floss, which is made in Italy.

Yes, RiseWell is a cruelty-free company. We never test on animals.

No. All RiseWell products are made without parabens.

Our manufacturing facility contains products with shea nut butter, macadamia nut, sunflower, and coconut oil. However, we have an allergy segregation protocol that isolates known allergens and prevents cross contamination. Our products are NOT made in the same facility as products containing peanut or peanut bi-products, eggs, dairy or flax. We are also 100% vegan and gluten free. Have a specific allergy you have a question about? Email us at hi@risewell.com.

One of our ingredients is derived from a number of vegetables which may include soy. While none of the proteins that trigger a soy allergy should remain in the ingredient we use, we are listing this out of an abundance of caution in case of a severe allergy.

Our Natural Kids Toothpaste is flavored with Vanilla Planifolia Fruit which gives the toothpaste a slight tan color and also its yummy cake batter flavor.

Our Balancing Mouthwash may sometimes have a slight yellow tint because of the all natural ingredients and the lack of artificial dyes.

We ship throughout the USA and Canada at the moment.

On orders of over $40, shipping is free! We acknowledge that no one likes to pay for shipping, but as a young company we aren’t able to offer free shipping on everything (yet!).

We ship out all orders within three to five business days. Your package will arrive 1-7 days after shipping.

You will be sent a confirmation email when you package has shipped. It will contain a tracking number to track your package. Please note, it can take 24-48 hours for your tracking number to enter the system before you can see its progress. But rest assured, it is on its way!

We love the products that we make and think you will, too. If you don’t, let us know so that we can help you return or exchange your products within 30 days of receipt for a full refund.

Yes. RiseWell products meet all FDA requirements and are manufactured in facilities that meet the FDA’s Current Good Manufacturing Practices (CGMPs).

Yes, RiseWell products and packaging are BPA-free.

Yes, all RiseWell oral care products are perfectly safe for children. In fact, you don't have to worry if they swallow some of the natural toothpaste, unlike fluoride toothpastes. We think our products are perfect for a growing family. We even make a toothpaste safe for kids that tastes like cake batter!

Our products are safe to eat, though we don’t recommend it. There are no poisons in our products, so you won’t find a warning label on our fluoride free toothpastes like you would on traditional toothpastes.

While we do have a regular fluoride free toothpaste, we also have an all natural kid’s toothpaste that is safe for adults to use as well. The best part is that it tastes just like cake batter!

Yes, our products are absolutely safe for pregnancy and for people of all ages!

NO! Our products contain Xylitol, which although is completely safe for humans, is toxic to pets. If you suspect that your pet has eaten a xylitol-containing product, please contact your veterinarian or Pet Poison Helpline, a 24/7 animal poison control center, at 1-800-213-6680.